Policies

Crossroads Mission Avenue is committed to respecting the privacy of our donors. We have developed this privacy policy to ensure our donors that donor information will not be shared with any third party.

Awareness. Crossroads Mission Avenue provides this Donor Privacy Policy to make you aware of our privacy policy, and to inform you of the way your information is used. We also provide you with the opportunity to remove your name from our mailing list, if you desire to do so.

Information Collected. Here are the types of donor information that we collect and maintain:

• Contact information: name, organization/church, complete address, phone number, email address;
• Payment information: credit card number and expiration date, and billing information;
• Information concerning how you heard about Crossroads Mission Avenue;
• Information you wish to share: questions, comments, suggestions; and
• Your request to receive periodic updates; e.g., to individuals who request it, we will send periodic mailings related to specific fund-raising appeals, prayer concerns, and newsletters.

How Information is Used. Crossroads Mission Avenue uses your information to understand your needs and provide you with better service. Specifically, we use your information to help you complete a transaction, communicate back to you, and update you on ministry happenings. Credit card numbers are used only for donation or payment processing and are not retained for other purposes. We use the comments you offer to provide you with information requested, and we take seriously each recommendation as to how we might improve communication.

No Sharing of Personal Information. Crossroads Mission Avenue will not sell, rent, or lease your personal information to other organizations. We assure you that the identity of all our donors will be kept confidential. Use of donor information will be limited to the internal purposes of Crossroads Mission Avenue and only to further the ministry activities and purposes of Crossroads Mission Avenue.

Removing Your Name From Our Mailing List. It is our desire to not send unwanted mail to our donors. Please contact us if you wish to be removed from our mailing list.

Contacting Us. If you have comments or questions about our donor privacy policy, please send us an email at info@crossroadsmission.com or call us at (402)-462-6460.

A conflict of interest is defined as a situation in which an employee engages in a relationship or activity that might, in actuality or in appearance, impair or compromise his or her ability to make objective decisions and/or execute their daily tasks in an appropriate manner on behalf of the ministry.  This policy applies to members of the Board of Directors, all members of management, all staff, and all volunteers.

Those employees in positions of management must set the example for other staff members and are required to be extremely cognizant of their actions, comments, and relationships.

Crossroads Mission Avenue expects all employees to be committed to a life of integrity and to work toward protecting the integrity and reputation of the ministry.  As such, you are expected to avoid any relationship or activity that might (actual or give an appearance to) impair, or compromise the ability to make objective decisions on behalf of the ministry.

Employees should never have a personal financial interest in a ministry transaction or use Crossroads Mission Avenue resources, property, or information for personal gain.

Crossroads Mission Avenue reserves the right to determine when an employee’s activities represent a conflict with the ministry’s best interest and to take whatever action is necessary to resolve the situation – including terminating one’s employment.

It shall be the responsibility of the Executive Director to ensure that all trustees, officers, agents, employees and independent contractors of Crossroads Mission Avenue are made aware of the corporation’s policy with respect to the conflicts or duality of interest.

One of the two provisions of the Sarbanes-Oxley Act of 2002 that applies to nonprofit organizations is the legal protection of whistle-blowers.  The Act makes it illegal for a corporate entity to punish whistle-blowers who risk their careers by reporting suspected illegal activities in an organization.  No form of punishment, including firing, demotion, suspension, harassment, failure to consider the employee for promotion, or any other kind of discrimination, is allowed.

To receive whistle-blower protection, an employee does not have to demonstrate misconduct.  A reasonable belief or suspicion that violation of an applicable law or regulation exists is sufficient.

Crossroads Mission Avenue is committed to the highest possible standards of ethical, moral, and legal conduct.  Consistent with this commitment, we will aim to provide an avenue for employees to raise concerns about suspected illegal conduct and fraud and to provide reassurance that they will be protected from reprisals or victimization for whistle-blowing in good faith.

It is the responsibility of every employee to report concerns relating to suspected misconduct, dishonesty or fraud.  Employees are encouraged to share their concerns within the workplace setting.  Crossroads Mission Avenue’s open door policy permits employees to go to higher levels of management to report unethical or illegal activities.  If an employee fears retaliation or does not believe the workplace to be a safe environment to express such concerns, concerns shall be set forth in writing and sent in a confidential sealed envelope to:

President, Board of Directors             702 W 14^th St            Hastings, NE  68901

Anonymous Allegations                

Employees are encouraged to put their names to allegations because appropriate follow-up questions and investigation may not be possible unless the source of the information is identified.  Concerns expressed anonymously will be investigated, but consideration will be given to:  the seriousness of the issue raised; the credibility of the concern; and the likelihood of confirming the allegation from reliable sources.

Acting in Good Faith

Anyone filing a complaint must be acting in good faith and have reasonable grounds for believing the information disclosed indicates misconduct, dishonesty, or fraud.  Any allegations that prove not to be substantiated and which prove to have been made maliciously or knowingly to be false will be viewed as a serious disciplinary offense.